on frustration with Waterfall development
1. Where does frustration with the site development come from?
Waterfall is a nice functional site with decent people on it, it has some neat features, doesn't lag terribly, and doesn't allow creeps on it. However, it's still underdeveloped, and you can't deny it. There's no fast reblog, the queue is set up for two days forward for no apparent reason, I can't write a text box, a message, or create a page without encountering some bugs. These issues are currently being worked on at a steady pace, and we have all agreed to wait until those are solved because we understand the struggles of one man behind this unexpectedly huge project. Most people I know aren't frustrated with how fast the site is developing. However, there is no set in stone date people can look forward to, and all the existing deadlines keep getting delayed, which create some frustration for some of us.
The frustration arises when people start talking about some new global features, or the overhaul of the old, already existing ones, and the way those discussions are being handled. As I see, people on the staff side experience concerns with the way some of the current systems work in the way that they're not very "beneficial for the site" in terms of newcomers, which is frustrating for staff, too. As someone who doesn't see the site from the inside, I often assume that the most trouble newcomers are having are the same troubles I am having, and a lot of them might disappear after the second update. However, the discussion of possible overhauls of big systems that people are currently allegedly misusing creates the illusion that those overhauls will happen and form a new direction for the site. Even if nothing is being implemented right now, people are starting to worry as if though the changes are already being implemented because they are being talked about.
They're mostly being talked about on discord, where it's easy to take stuff completely out of context since a lot of messages are happening at the same time, and the information is easily missed. This leads people to wrong conclusions from time to time and causes more frustration. Also, discord is not something everyone has, visits regularly, or even is aware of, because of multiple valid reasons, including mental health ones. So, some frustration from my side roots in me seeing staff blog say something like "I've talked to people on discord on it and they say it's fine so we will do it" while me not being aware the discussion even happened or that I could join it. I've only seen it happen once, however, so this is more of an exception, but I thought it still is worth mentioning.
In this part of the post, I've covered my perspective on where the frustration comes from. The second part of the post will be about how it is expressed and handled.
Something else worth mentioning is that as much as I do love waterfall it IS kind of lacking in several ways. Like I joined the site over a year ago because one of my best friends was already on here and then I quickly got involved with the community and now I couldn't imagine leaving because of the people who are already here. However if I was looking for a new blogging platform now, and I found waterfall on my own I don't think I would stay. It's kind of a situation where I put up with some of the problems on the site because I really like a lot of the people that are on here a lot.
2. How is frustration expressed and handled? Why does it cause more frustration?